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5.2 I have received a letter. What do I do now?

Actually, two types of letters were sent out, so the answer depends on whether you received a letter with a red stripe at the top or with a blue stripe at the top.

If your letter had a red stripe, it means you are automatically eligible for the BOND demonstration. Receiving the letter is the first step in qualifying for the BOND offset; the second step is completing your Trial Work Period and Grace Period. The flyer enclosed with your letter will tell you more about this opportunity. If you want even more information—and especially if you have questions or if you are potentially interested in using the benefit offset soon—call the toll-free BOND number:

This will connect you with the BOND call center. You may also be able to find the information you seek on this website's sitemap.

If your letter had a blue stripe, you had the opportunity to volunteer to be randomly selected for access to the BOND offset. Unfortunately, the chance to volunteer and enroll, for beneficiaries who received a letter with a blue stripe, has now ended.

If you need to clarify which letter you received or have questions about your BOND status, please call the toll-free BOND number:

This will connect you with the BOND call center. For general information, check elsewhere on this website.

You will need to provide your unique case reference ID number when you contact the BOND call center. The ID number appears on all letters that were mailed.